Archive for the 'Charity Benchmark' Category

You know it. We know it. Twitter is mainstream communication, so Openface have added Twitter to our charity benchmark criteria to ensure a meaningful, up to date and relevant report. We want to help Charities understand how to use Twitter, help those that don’t use it (yet), and help others use it better. […]

Openface is about to issue a 2009 update to the Chairty Benchmark Report, looking at the original 120 charities uptake and participation on Twitter….
How many UK charities do you think use Twitter?
Results coming in December.

Charity Benchmark Report, econsultancy.com, twitter

A reminder to UK charities with an online presence that we still undertake the research for personalised charity benchmark reports.
The reports compare your site to five competitors from our benchmark against the established tried and tested set of criteria. The criteria get’s updated as the industry adapts to more tools, for instance […]

I’ve just read the Accessibility section of e-Consultancy’s newly released ‘Web Design Best Practice Guide’. It is huge and insightful. Obviously I’ll read more of the report but just wanted to quickly share what seems such sensible advice that alarmingly is not widely carried out in practice.
Although we don’t need to answer the […]

We are delighted to announce the release of the report. It is available to download on e-consultancy.com our partners in this project.
We evaluated the top 120 charity websites (by voluntary donations) in the following categories:
• Usability – is the site easy to use?
• […]

We are in the final phases of editing the Charity Website Benchmark 2007 and are almost ready to share the changes and progress with you!
We’ve kept last years 110 charities and following our open invitation earlier this year included a further 10 charities in to the Benchmark. The criterion has remained constant […]

Dean Russell, our Client Services Director, was recently interviewed by Chris Lake, Editor at e-consultancy.com on the results of our recently published Charity Website Benchmark Report. Please follow this link to read the full interview.
The report is available for download here.

charity, charity benchmark, Dean Russell, e consultancy

We wanted to share some delightful feedback from our client The People’s Dispensary for Sick Animals (www.pdsa.org.uk).
PDSA recently commissioned a personalised Charity Benchmark report that compared them to 10 client selected competing charity websites, and Helen Jeff’s say’s “Thank you for the report. It’s excellent. We shall be endeavoring to put into place […]

As you’ll note in our News section , e-consultancy.com & iConcertina Creative have just issued a Charity Website Benchmark report revealing that many of the top 110 charities’ sites suffer from a lack of transparency, communicate poorly, and score quite low in accessibility.
In a recent podcast conversation over at Fundraising Technology, my colleague Mark Meade […]




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Openface is a web agency providing digital communications and custom web tool solutions to clients the world over.

Our teams, working in unison across Montreal, Toronto, London, Los Angeles, and Bangkok have delivered hundreds of projects for clients in Europe, North America, the Middle East and Africa, making direct and measurable contributions to their success - marketing and communications, secure networks, business operations, and commerce.

We are reliable, experienced, professional, good value for money, approachable and friendly to work with.

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